Privacy Policy

Effective August 19, 2026

The Waiting Well Project, Inc. (“WaitWell,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or make a donation.

Information We Collect

We may collect information that you voluntarily provide to us, including your name, email address, and information you submit through our contact form.

When you make a donation, our payment processor, Stripe, may collect information necessary to process your donation, such as your name, email address, payment information, and other transaction-related information. WaitWell does not directly receive or store your full credit or debit card number.

Our website and its service providers may also automatically collect limited technical information, such as browser type, device information, IP address, and information about how visitors use the site.

How We Use Information

We may use information we collect to:

  • Respond to questions and messages

  • Process and acknowledge charitable donations

  • Maintain records related to our nonprofit activities

  • Operate, maintain, and improve our website

  • Protect the security and integrity of our website and services

  • Comply with applicable legal and regulatory requirements

How Information May Be Shared

We do not sell personal information.

We may share information with service providers that help us operate our website and organization, including Squarespace, which hosts our website, and Stripe, which processes online donations. These providers process information according to their own privacy practices and as necessary to provide services to us.

We may also disclose information when required by law or when reasonably necessary to protect WaitWell, our users, or others.

Cookies and Website Technologies

Our website and service providers may use cookies or similar technologies that are necessary for website functionality, security, performance, and analytics. Your browser may provide controls for managing cookies.

Data Security

We take reasonable measures to protect information entrusted to us. Online donations are processed through Stripe’s secure payment systems. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including nonprofit recordkeeping, legal, accounting, and reporting obligations.

Your Choices

You may contact us to ask questions about personal information you have provided to WaitWell or to request that we update or delete information when appropriate and permitted by law.

Third-Party Services and Links

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and WaitWell is not responsible for the privacy practices of third parties.

Changes to This Policy

We may update this Privacy Policy as our organization, website, or services evolve. Any updated policy will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

The Waiting Well Project, Inc.
Columbia, South Carolina
hello@waitwellproject.org
www.waitwellproject.org